Shipping Policy
Shipping Policy
We want your Eclatte order to reach you quickly and safely. Here's everything you need to know about how we ship.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
We ship across India with fast, reliable delivery. Estimated delivery times:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 2 & Tier 3 Cities | 4–7 business days |
| Remote Areas | 5–7 business days |
Shipping Charges
| Payment Method | Shipping Fee |
|---|---|
| Prepaid (UPI, Cards, Net Banking) | FREE |
| Cash on Delivery (COD) | ₹79 COD handling fee |
💡 Save on shipping — pay online and get free delivery on every order. Our COD fee of ₹79 is lower than most competitors.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp. You can use this to monitor your delivery in real time.
Delays & Issues
While we do our best to ensure timely delivery, delays may occasionally occur due to courier issues, weather, or high demand periods. If your order is significantly delayed, please reach out to us and we'll sort it out.
For any shipping queries, contact us on WhatsApp at +91 8595283611 or email us at eclatte.store@gmail.com. We typically respond within 24 hours.